Elements can be hosted by Symplectic, removing the need for institutions to host and manage their own infrastructure.
Elements upgrades are performed on your behalf and in collaboration with you, ensuring new features are available quickly and effort-free.
All data entered in any Elements instance, whether locally or remotely hosted, belongs solely to the institution. Each hosting solution comes with client-specific customisation on top of the security benefits of Amazon Web Services.
Thanks to the groundbreaking infrastructure provided by our data centre providers, institutions can expect the highest standards of reliability, with a 99.5% uptime SLA.
With memory-optimised, SSD-enabled servers that are chosen based on close proximity, our hosted solutions perform to excellent standards.
Full disaster recovery systems and regular rolling backups ensure data integrity and maximum uptime of Elements.
With proactive alerts and continuous security enhancements, our infrastructure team is on hand to monitor the performance and stability of your Elements environment.