Working with institutions to incorporate our software into their existing infrastructure, our specialists build an installation and implementation plan specific to each client, and are available for support across every time zone.
Orientation & Training
Through the delivery of a programme designed specifically for an institution’s requirements, Symplectic’s experts work closely with functional teams, teaching them everything needed to operate a successful Elements instance.
- Orientation and configuration training: 1-hour sessions throughout an implementation project, in which our specialists explain and explore key areas of the system for configuration and optimal use.
- Instance reviews: 30-45 minute sessions at key times during an implementation project, reviewing an institution’s Elements instance, and progress towards its completion.
- Administrator training: 4-hour sessions. Specific training on the administrative functions and system settings within Elements, intended for those responsible for the day-to-day administration of the system.
- Train the Trainer: 2-hour session which provides institutional support staff with the knowledge required to train researchers on how to best use Elements.