Call on our expertise to help
Install a local or hosted instance
We will recommend an instance configuration depending on institutional requirements. The installation of these instances are included in our service along with the integration of any authentication protocols (such as Shibboleth) already present at the institution.
Import/migrate data from systems
Our team will identify a means of developing a regular import of faculty data from an existing institutional system to ensure all active researchers are included on the institutional open profiles system.
Configure and brand
Due to the customisable nature of both VIVO and Profiles RNS, we will mutually agree a set of customisation tasks to ensure that it meets internal requirements and conforms to institutional branding. After an initial configuration and optimisation of rights/permissions, our team will incrementally deliver these customisations to minimise any downtime.
Provide training and support
After initial training, on-going support is provided via our online helpdesk. This includes the resolution of any bugs/issues affecting a production instance and an annual upgrade to the latest version of the open profiles software.