Ben Heartland

Michael

Technical Support Analyst
Ben is part of our Support team and is responsible for assisting our clients with technical issues and questions. He also works on implementations, particularly repository integrations. When that’s not keeping him busy, he works on making Elements’ support documentation as clear and useful as possible.
Since his degree in Mathematics, Ben has spent 15 years in the music industry, involved with various acts and projects. He has recorded and performed with artists including Annalie Wilson and Khiyo; he has managed a music technology suite at South Camden Community School; he has composed and produced music for video and radio; and developed the bass guitar exams for Trinity College of Music’s Rock & Pop syllabus (and trained the examiners!). Ben adds electric and double bass to the Symplectic band that will surely be formed soon.